# Can I Use My Own Body Shop for a Turo Repair? | DG > Yes — Turo lets you pick your own shop, as long as it is not on Turo's ineligible list (new since Aug 2026). Confirm eligibility, prevailing rates, the warranty gap. - Canonical page: https://dgcollision.com/answers/can-i-use-my-own-body-shop-for-turo-repair/ - This file: Markdown twin of the page above (clean text for AI assistants and crawlers) - Business: DG Collision Center, 693 Metro Park Cir #20, Lewisville, TX 75057 — (972) 219-0864 (text: 817-907-2822) — since 1978 - Hours: Mon–Fri 8:30am–5:30pm, Sat 10am–1pm, closed Sunday · 24/7 towing · 4.9/5 on 500+ Google reviews - Full site index for assistants: https://dgcollision.com/llms.txt - Last generated: 2026-08-14 --- # CAN I USE MY OWN BODY SHOP FOR A TURO REPAIR? Quick Answer Yes — in Turo’s own words, hosts may select their own facility, as long as Turo hasn’t flagged that specific location as ineligible for reimbursement. The catch is new: since August 18, 2026, Turo no longer reimburses repairs at certain facilities and keeps an ineligible-facilities list it updates over time — and it’s your responsibility to confirm your chosen shop is eligible before work starts. Beyond eligibility, reimbursement is capped at prevailing labor rates, so the shop to pick is one that’s eligible, bills at prevailing rates, documents to the format Turo accepts, and stands behind the work. We help you confirm eligibility, handle Turo’s reimbursement process directly, and back the repair with a written lifetime warranty. Get a Free Written Estimate By [Shah Jiwani](https://dgcollision.com/about/shah-jiwani/) · Owner, DG Collision Center Updated October 14, 2026 4 min read I-CAR Gold Class · PPG Certified The Longer Answer ## THE CHOICE IS YOURS — WITH ONE NEW BOX TO CHECK FIRST The short answer is yes, and it comes straight from Turo: hosts may select their own facility. What changed is the fine print. As of August 18, 2026, Turo’s earnings plans stopped reimbursing repairs performed at certain facilities Turo has flagged, and Turo now maintains a list of ineligible facilities that it updates over time — it may even email hosts about ineligible shops in their area. The rule Turo states plainly is this: you may use your own shop as long as Turo hasn’t flagged that specific location as ineligible, and confirming eligibility is the host’s responsibility. So the first move on any Turo repair is no longer “pick a shop” — it’s “confirm the shop is eligible, then pick it.” (We’ll help you check that for any shop, ours included, before a wrench turns.) Eligibility is the gate; prevailing rates and documentation are the rest of the outcome. Turo’s reimbursement is capped at prevailing labor rates, so a shop that bills above market can leave a gap you’d have to cover — while a shop that writes a teardown-level, itemized estimate at prevailing rates gives Turo’s reimbursement math exactly what it accepts. And there’s a quieter limit worth knowing: Turo’s terms don’t reimburse repeat repairs if work needs redoing, so the warranty behind the repair is on you to secure. That’s the real argument for the right independent shop over just any eligible one — our written lifetime warranty on workmanship and paint is the backstop Turo’s reimbursement doesn’t provide. Note what isn’t doing the work here: this isn’t a Texas auto-insurance claim, so the shop-choice statute that governs insurer claims doesn’t apply — your right to choose comes from Turo’s own terms, inside the eligibility rule. Practically, that makes the shop you pick more important, not less. We set up for Turo hosts specifically: we confirm your shop’s eligibility with you, write the documented prevailing-rate estimate, handle Turo’s reimbursement process directly, and run host claims on an expedited track with a free loaner across 75 miles — plus damage-responsibility assistance, because the higher-earning plans carry real first-dollar exposure. The full host playbook lives in our [Turo host guide](https://dgcollision.com/guides/turo-host-accident-texas/); text us your claim details and we’ll start with the eligibility check. General information, not legal advice — Turo’s terms change, so confirm the current ones in your account. Related Questions ## ASKED ALONGSIDE THIS ONE Does Turo make me use one of their shops? + A: No — Turo’s own terms say hosts may select their own facility. The one condition, new since August 18, 2026, is that the location can’t be one Turo has flagged as ineligible for reimbursement. So you choose the shop; you just confirm it’s eligible first. We’ll help you verify that before any work begins. How do I know if my shop is eligible for Turo reimbursement? + A: Confirm it with Turo before work starts — Turo keeps an ineligible-facilities list it updates over time and says it’s the host’s responsibility to check. Don’t assume; a repair at a flagged facility simply won’t be reimbursed. Bring us your claim and we’ll help you confirm eligibility for your chosen shop, ours included, up front. Will I be reimbursed less if I use my own shop? + A: Not because it’s “yours” — Turo reimburses eligible repairs up to prevailing labor rates wherever you go. A gap only opens if a shop bills above prevailing rates, or if the facility is flagged ineligible. A shop that bills at prevailing rates and documents to Turo’s format closes that gap; that’s the format we write in. What if the repair needs to be redone later? + A: That’s the limit worth planning for — Turo’s terms don’t reimburse repeat repairs, so a cheap fix that fails costs you twice. The protection is the shop’s own warranty. Ours is a written lifetime warranty on workmanship and paint that follows the car, which is the backstop Turo’s reimbursement doesn’t include. Go Deeper [The full Turo host guide](https://dgcollision.com/guides/turo-host-accident-texas/) · [Who pays for Turo damage?](https://dgcollision.com/answers/who-pays-for-turo-car-damage/) · [Guest damaged my car](https://dgcollision.com/answers/turo-guest-damaged-my-car-what-to-do/) · [All quick answers](https://dgcollision.com/answers/)