# How to Choose a Hail Repair Shop in Phoenix: 10 Questions

> Ten questions to ask any Phoenix hail repair shop: address, dent count, written prices, deductible, warranty and more, plus what to know if someone comes to your door.

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- Business: DG Collision Center, 693 Metro Park Cir #20, Lewisville, TX 75057 — (972) 219-0864 (text: 817-907-2822) — since 1978
- Hours: Mon–Fri 8:30am–5:30pm, Sat 10am–1pm, closed Sunday · 24/7 towing · 4.9/5 on 500+ Google reviews
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- Last generated: 2026-08-14

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# HOW DO YOU CHOOSE A HAIL REPAIR SHOP IN PHOENIX?

Quick Answer

Ask for five things in writing: a street address you can visit, a dent count done under PDR lights, published or written prices, a warranty from someone who’ll still answer next year, and how they handle your deductible honestly. Your insurer may suggest a network, but A.R.S. § 20-468 lets you choose any shop. DG Collision Center answers all five: a four-bay shop at 11035 N Cave Creek Rd, prices we publish, a written lifetime warranty on everything except mechanical, and the first $1,000 of your deductible covered on qualifying claims, on an honest bill.

By [Shah Jiwani](https://dgcollision.com/about/shah-jiwani/) · Owner, DG Collision Center
Updated November 4, 2026
3 min read
I-CAR Gold Class · PPG Certified

The Checklist

## TEN QUESTIONS TO ASK ANY SHOP

| Ask | A good answer | Be careful if |
|---|---|---|
| Where are you located? | A real address you can visit | It’s only a phone number or a parking lot |
| How do you count dents? | Under PDR lights, panel by panel, in writing | The number comes from a glance |
| What will it cost me? | A written estimate before work starts | It’s all verbal |
| How does my deductible work? | In writing, on an honest bill | Anyone offers to inflate the bill |
| Who talks to my adjuster? | The shop documents; you open the claim | They ask to take over your claim |
| Is PDR right for my panels? | Says when it works and when it does not | PDR is promised on cracked paint |
| Do you work on aluminum? | Explains the slower technique | Aluminum is waved off |
| Who honors the warranty? | A named company, in writing | Nobody can say where they will be next year |
| What do I drive meanwhile? | A clear answer on loaner or rental | You find out at drop-off |
| Can I see reviews and past work? | Yes, on the spot | They change the subject |

## IF SOMEONE COMES TO YOUR DOOR

Not every storm crew or door-knocker is a problem, and some do good work. Before you sign, know that Arizona’s home-solicitation law, A.R.S. § 44-5004, generally gives you until midnight of the third business day to cancel a sale signed at your home. We explain more on [traveling hail repair companies](https://dgcollision.com/answers/should-i-use-a-traveling-hail-repair-company-phoenix/).

About our shop. We’re a family-owned company in business since 1978, with a four-bay Phoenix shop on Cave Creek Road, 30+ free loaners and free pickup across the Valley. Prices are on our [Phoenix cost page](https://dgcollision.com/answers/how-much-does-hail-damage-repair-cost-in-phoenix/). On qualifying claims from the October 20–21, 2026 storms, we cover the first $1,000 of your deductible; above that, case by case, and we do our best. Compare us on [hail damage repair in Phoenix](https://dgcollision.com/hail-damage-repair-phoenix/). General information, not legal advice.

### Put Us To The Test

Text your estimate and a few photos to (602) 935-6008, and ask us anything on that list.

Text Damage Photos
Call (602) 935-6008

Related Questions

## ASKED ALONGSIDE THIS ONE

**Q: Does my insurer have to approve the shop I choose?**

A: No. A.R.S. 20-468 gives you the right to choose any repair facility. Your insurer still reviews the estimate and any supplement.

**Q: Is an insurance network shop better?**

A: It can be convenient, and the insurer may back its guarantee. An independent shop can do the same repair with its own warranty, so compare the specifics.

**Q: What’s a red flag with a hail repair company?**

A: Pressure to sign on the spot, no address, an offer to inflate the bill to cover your deductible, or nobody who can say who honors the warranty.

**Q: How much should hail repair cost in Phoenix?**

A: At our shop, a typical full-vehicle claim runs $5,000–$12,000, light damage $750–$1,500, and small cash jobs $75–$200 per dent for dents up to about half-dollar size; larger ones are priced after inspection.

Also read: [Told to find your own shop?](https://dgcollision.com/answers/insurance-told-me-to-find-my-own-hail-repair-shop/) · [Traveling crews](https://dgcollision.com/answers/should-i-use-a-traveling-hail-repair-company-phoenix/) · [Phoenix prices](https://dgcollision.com/answers/how-much-does-hail-damage-repair-cost-in-phoenix/) · [Hail damage repair in Phoenix](https://dgcollision.com/hail-damage-repair-phoenix/)