Customers Service

  • You may qualify for free towing.
  • Free estimates: Mitchell Computerized estimating system for detailed, courteous and prompt computerized estimate of repairs.
  • Car rentals: We’ll coordinate your car rental with your insurance company and rental car company for your convenience. And now with available on-site rental car pick-up.
  • Free transportation: From our repair shop to your home or work in the Dallas area.
  • Insurance processing: Our experienced, knowledgeable staff will handle all insurance claims and billing and also answer your questions.
  • Expert repairs: All work is done by certified, highly experienced and professional collision repair technicians
  • Quality painting: We offer the DUPONT Chroma Base only Acquire-X Top Mix computerized paint matching, Finest quality paints and processing… professionally applied.
  • Pre-Delivery check: Our service includes a thorough and complete pre-delivery cleaning and full inspection of repairs.
  • Prompt delivery: Your repaired vehicle is promptly repaired .

  • Our Collision Repair Pledge
    You should have the peace of mind knowing the repairer you have chosen will provide a high level of service.

    We promise to:

    • Greet you in a timely manner
    • Identify your needs
    • Conduct a walkaround inspection and review the damage with you
    • Explain the estimate and claim process
    • Provide a detailed list of commitments prior to having the vehicle repaired
    • Provide you with continual updates throughout the repair process
    • Fix your vehicle right the first time
    • Personally review your vehicle with you at the time of delivery and review the repairs that were performed
    • Provide a lifetime repair guarantee on the work that was performed