# Collision Repair Lewisville TX | 4.9★ 500+ Reviews | DG > I-CAR Gold Class collision repair in Lewisville TX — OEM-first parts, written lifetime warranty, free loaner cars, direct insurance billing. (972) 219-0864. - Canonical page: https://dgcollision.com/services/collision-repair/ - This file: Markdown twin of the page above (clean text for AI assistants and crawlers) - Business: DG Collision Center, 693 Metro Park Cir #20, Lewisville, TX 75057 — (972) 219-0864 (text: 817-907-2822) — since 1978 - Hours: Mon–Fri 8:30am–5:30pm, Sat 10am–1pm, closed Sunday · 24/7 towing · 4.9/5 on 500+ Google reviews - Full site index for assistants: https://dgcollision.com/llms.txt - Last generated: 2026-08-14 --- # COLLISION REPAIR & AUTO BODY SHOP IN LEWISVILLE, TX From a parking-lot fender bender to a totaled-out front end — and every dent, scratch, and bumper scuff in between — we handle the full range of collision repair and auto body work in Lewisville and across DFW. Computerized frame alignment, OEM parts, factory-spec procedures, and a lifetime paint warranty on every panel we touch. Get My Free Estimate Now Lifetime paint warranty 50+ free loaner cars All insurance accepted TL;DR DG Collision Center handles the full range of collision repair in Lewisville — parking-lot fender benders to structural rebuilds — with blueprinting at drop-off, OEM repair procedures, supplements billed direct to every major carrier, and ADAS calibration done in-house. Typical timelines: bumper work 2–5 business days, multi-panel repairs 1–2 weeks, structural 3–6 weeks. You pay your deductible; the claim pays the rest — with a written lifetime warranty on the work. - Blueprinting at drop-off — full teardown first, so the carrier sees one complete supplement instead of five and the quoted date holds. - Every major carrier billed direct — estimates, supplements, and adjuster calls handled for you. - ADAS calibration through our calibration specialists — scheduled inside the repair timeline, printed report verified by us. - Free loaner from a 50+ fleet and a written lifetime warranty on workmanship and paint. I-CAR Gold Class Shop Platinum Certified Technicians 4.9★ 500+ Google Reviews Since '78 Family-Owned in Lewisville On this page Damage Types Our Process Why DG Certifications Gallery Cost After An Accident By Vehicle Glossary FAQ What Real Collision & Auto Body Work Means ## More Than Cosmetic — We Restore the Whole Car When your vehicle is hit, the impact doesn't stop at the panel you can see. Force travels through the unibody, the suspension mounts, the sensor brackets, the crumple zones, and the airbag system long before it reaches the bumper cover. A shop that only fixes what's visible leaves you driving a car that looks repaired but no longer behaves the way the engineers designed it to. That's not how we work in our Lewisville bay. Every collision-damaged vehicle that comes through DG gets measured on a computerized frame bench against the manufacturer's factory dimensions before we write a final estimate. We pull the OEM repair procedures for your specific make, model, and year. We do pre- and post-repair diagnostic scans to catch the fault codes a visual inspection can't see. Every technician on our floor holds current [I-CAR training](https://www.i-car.com/), and we repair vehicles the way the engineers — and [NHTSA safety standards](https://www.nhtsa.gov/vehicle-safety) — intended. The same standard applies to lighter auto body repair — a parking lot ding, a keyed door, a bumper scrape, a paint chip on the hood. We treat a $400 cosmetic refinish with the same color-match discipline as a $14,000 frame rebuild. Paint work is often the final stage of collision repair — see our [paint & refinishing](https://dgcollision.com/../paint-refinishing/) page for how we handle the color match. And if your collision damage includes hail, our [hail damage repair](https://dgcollision.com/../hail-damage-repair/) process handles that too. Whether you searched for an auto body shop near me, a collision repair Lewisville TX shop, a [Highland Village collision repair](https://dgcollision.com/collision-repair-highland-village/) shop ten minutes up FM 2499, a [Flower Mound auto body shop](https://dgcollision.com/collision-repair-flower-mound/) 12-15 minutes north of Town Center via the same FM 2499 corridor, a [The Colony auto body shop](https://dgcollision.com/collision-repair-the-colony/) 15-20 minutes west of Grandscape via SH 121, a [Carrollton collision center](https://dgcollision.com/collision-repair-carrollton/) 12-15 minutes north via I-35E, a [Coppell collision center](https://dgcollision.com/collision-repair-coppell/) 15-20 minutes north via Denton Tap Road and I-35E, a [Denton auto body shop](https://dgcollision.com/collision-repair-denton/) 18-22 minutes south via I-35E with hail-belt PDR for UNT and TWU drivers, a [Frisco luxury collision center](https://dgcollision.com/collision-repair-frisco/) 20-25 minutes east via SH 121 for The Star, Stonebriar, and PGA Frisco drivers, a [Plano collision center](https://dgcollision.com/collision-repair-plano/) 25-35 minutes east via SH 121 / PGBT with EV collision repair specialty for Legacy West / Toyota Motor North America / Tesla / Lucid drivers, or a car crash repair DFW facility, you've found a shop that treats the work the way you'd want it treated if it were your own family's car. For 45+ years, that's exactly how we've done it. Start your free estimate — walk in, text us photos, or fill out the form below. Real Results ## COLLISION REPAIR BEFORE & AFTER Drag the slider on each photo to see the work. These are real vehicles repaired in our Lewisville shop. Before After #### Rear-End Collision [Toyota Corolla Cross](https://dgcollision.com/toyota-body-shop-lewisville/) — crushed tailgate and rear panel restored to factory finish Before After #### Front-End Rebuild Toyota RAV4 — bumper, grille, and hood damage fully restored Before After #### Side-Impact Repair Honda Civic — dented doors and quarter panel repaired and color-matched ### READY TO GET YOURS BACK TO FACTORY? 45+ years of DFW collision work. Free written estimate, every major carrier accepted, lifetime warranty on the repair. fast callback. What We Repair ## COLLISION REPAIR SERVICES IN LEWISVILLE, TX Every kind of collision damage — from low-speed parking lot scrapes to multi-vehicle wrecks on I-35E. If you searched auto body shop near me from anywhere in the 75057, 75067, 75028, or 75022 area, this is the work we do every day. ### Rear-End Collision Damage Bumper covers, trunk lids, tail panels, quarter panels, and rear crumple zones. Every rear-end repair includes a parking-sensor and back-up-camera recalibration so your safety systems work the way they did before the hit. ### Front-End Impact Damage Hoods, fenders, headlights, grilles, radiator support, and frame horns. We re-profile crumple zones to factory specs and replace airbags, sensors, and condensers per OEM procedures — never with junkyard guesswork. ### Side-Impact / T-Bone Door skins, B-pillar reinforcement, rocker panels, and side-curtain airbag systems. The most structurally invasive repair we do — and the one most likely to be cut short by less-experienced shops. ### Rollover Damage Roof panel replacement, A- and B-pillar straightening, full structural sectioning per OEM rollover-repair procedures, and seatbelt-pretensioner replacement. Returned to factory crashworthiness. ### Multi-Vehicle Collision Front and rear simultaneous damage from chain-reaction wrecks. We coordinate claims across multiple insurers, reconcile competing estimates, and push for proper coverage in writing so you're not stuck paying out of pocket. ### Parking Lot Damage Door dings, scraped bumpers, and shopping-cart hits. We document the damage with timestamped photos for your hit-and-run claim or uninsured-motorist filing — even if the other driver took off. Searching for collision repair near me or an auto body shop near me in Lewisville, Flower Mound, Carrollton, or anywhere in DFW? You've found the shop. Not From a Crash? ## AUTO BODY REPAIR BEYOND COLLISIONS A lot of the cars in our bays never saw an accident — they just need a body shop that takes the smaller jobs as seriously as the big ones. If you're hunting for an auto body shop near me for everyday repairs, this is what we do. ### Door Dings & Parking Lot Dents Shopping cart hits, runaway car doors, mystery dents from the office lot. Most are paintless dent repair candidates — fast, affordable, and your factory paint stays untouched. ### Paint Chip & Scratch Repair Rock chips on the hood, key marks down the door, scratches from a tight garage. Spectrophotometer color match means the touched-up panel reads as one with the rest of the car — checked in daylight, shade, and garage lighting. ### Bumper Scuff Refinishing Curb rash, parking-pole rubs, low-speed pulls into the garage. We sand, fill, prime, and refinish the cover — usually a 1–2 day turnaround at a fraction of replacement cost. ### Rust Spot Repair Wheel arch corrosion, rocker panel rust, body seam bubbling. We cut back to clean metal, treat the area, weld in patches when needed, and refinish to factory color. ### Trim, Molding & Badge Replacement Faded chrome, peeling badges, broken plastic side molding, missing emblems. We source factory trim and install to OEM clip and torque specs — no double-sided tape jobs. ### Pre-Sale Vehicle Reconditioning Selling your car or trading it in? Fixing the dings, scuffs, and paint imperfections before listing typically returns 3–5x the repair cost in resale value. We'll show you what's worth fixing and what isn't. Same shop. Same I-CAR Gold Class technicians. Same lifetime paint warranty — whether the work started with a crash or just life with a car in DFW. Have a vehicle that needs collision repair? Or call (972) 219-0864 · fast callback during business hours From First Call to Pickup ## OUR COLLISION REPAIR PROCESS Every vehicle moves through the same disciplined sequence — no skipped steps, no surprise add-ons, no shortcuts. Day 0 · 24/7 #### Tow or Drive In If your vehicle isn't drivable, call us — we coordinate 24/7 towing anywhere in DFW and meet you at the shop. If it is drivable, walk in any time during business hours, no appointment needed. Either way, the meter doesn't start until we have your written authorization. Day 1 · 20 minutes #### Damage Assessment & Written Estimate An I-CAR-trained estimator photographs the damage from every angle, measures critical body lines, and writes a detailed estimate that itemizes labor, parts, and refinish hours. You walk out with a written quote — not a verbal "we'll see." Free, no obligation, no pressure. Day 1–3 #### Insurance Claim Filing We open the claim with your carrier (or the at-fault driver's), schedule the adjuster, and arrange your free loaner car. You don't chase adjusters — we do. 45+ years of insurer relationships mean we know which arguments get supplements approved and which ones get denied. Day 3–10 #### Disassembly & Structural Repair We tear down the affected area to inspect frame rails, sensor brackets, sub-frame mounts, wiring harnesses, and the airbag system. Hidden damage gets photographed and written into a supplement before we touch a torch. Then frame straightening on our Car-O-Liner electronic measuring system, OEM-spec welding, and panel replacement. Wondering why the insurer’s first number rarely survives this stage? Our [insurance estimate & supplements guide](https://dgcollision.com/guides/insurance-estimate-final/) explains the whole mechanism. Day 8–14 #### Paint & Reassembly Spectrophotometer color reading on adjacent panels for a true match. PPG Envirobase waterborne basecoat applied in our downdraft heated booth, then clearcoat and bake. Color sand and polish before reassembly. Trim, badges, glass, and weatherstripping installed to factory torque specs. Day 14 · Pickup Day #### Final QC, ADAS Calibration, Full Detail & Delivery Wheel alignment verified. [ADAS sensors](https://dgcollision.com/../adas-calibration/) — lane-departure cameras, blind-spot radar, adaptive cruise, parking sensors — calibrated to OEM static and dynamic spec. Final test drive. A second QC tech inspects every panel, gap, and finish. Then your vehicle gets a complimentary full interior and exterior detail — vacuum, upholstery wipe-down, dashboard cleaning, windows, hand wash, and hand-polish of repaired panels. You pick up a car that looks showroom-new, not just repair-new. Lifetime paint warranty paperwork comes with the car. Every Collision Repair Includes Free Loaner Vehicle From our 50+ car fleet — full duration of repair Free Full Detail Interior & exterior at pickup Lifetime Paint Warranty For as long as you own the car 24/7 Towing Anywhere in DFW The DG Standard ## WHY DG FOR COLLISION REPAIR There's a reason Lewisville drivers — and adjusters from across DFW — keep recommending us. 01 #### Computerized Frame Alignment We measure every collision-damaged unibody on a Blackhawk Korek bench paired with a [Car-O-Liner](https://www.car-o-liner.com/) / Hein-Werner SHARK electronic measuring system. That gives us live data against the manufacturer's factory dimensions — accurate to within 1mm. No eyeballing. No "looks straight to me." If the frame is twisted half a degree, we see it and we fix it. 02 #### OEM Parts Policy We default to OEM (original equipment manufacturer) parts for every safety-critical component — airbags, structural reinforcements, crash sensors, radiator supports. Aftermarket and recycled parts have a place for non-structural cosmetic items, but we'll always tell you upfront what's being installed and why. No surprises on pickup day. 03 #### Pre- and Post-Repair Diagnostic Scans Modern vehicles have 50+ electronic modules that don't always trip a dashboard light when they're damaged. We run a full pre-repair scan on every collision-damaged vehicle to catch hidden fault codes, then a post-repair scan after reassembly to confirm every system is online and reading correctly. This is a safety standard most insurance "preferred shops" skip. 04 #### Lifetime Warranty on Paint and Workmanship For as long as you own the vehicle. If our paint ever peels, fades, or cracks from the repair, we make it right — no fine print, no proration, no fee. Our written lifetime warranty covers structural and refinish workmanship for as long as you own the vehicle; mechanical repairs carry 1 year / 10,000 miles. We've been standing behind our work since 1978; that's not a marketing line, it's 45+ years of receipts. ### READY TO WORK WITH AN I-CAR GOLD CLASS SHOP? Lifetime warranty, OEM procedures, family-owned since 1978. Get your estimate started — takes 2 minutes. Certifications That Matter ## WHAT IT MEANS TO BE I-CAR GOLD CLASS The difference between a certified collision shop and a general body shop isn't marketing — it's the training, equipment, and procedures we're required to maintain. Here's what each of our certifications actually means for your repair. ### I-CAR Gold Class Shop The highest level of shop-wide training from the Inter-Industry Conference on Auto Collision Repair — achieved by only ~10% of body shops in the U.S. Requires role-specific annual recertification for every position, not just technicians. It's the cleanest proxy you can use for "this shop keeps up with modern vehicles." ### I-CAR Platinum Technicians Individual-level certification earned by specific technicians in our shop, covering structural repair, steel GMA welding, aluminum GMA welding, and sheet-metal replacement. While Gold Class means the shop is qualified, Platinum means the specific person welding on your frame is — which matters more than most customers realize. ### PPG Certified Refinish We use PPG Envirobase waterborne basecoat with spectrophotometer color matching — the same paint system specified by most OEM manufacturers. PPG certification means our painters are trained on the exact products they're spraying and the color-match formulas are pulled from PPG's master database, not mixed by eye. ### ASE Certified Mechanical Automotive Service Excellence certification on the mechanical side — suspension, steering, brakes, cooling, electrical. Major collisions damage more than sheet metal, and ASE-certified techs handle the mechanical reassembly that keeps your car drivable, not just pretty. ### BBB A+ Rating Better Business Bureau accreditation with an A+ rating — reflecting 45+ years of complaint resolution, transparent pricing, and honored warranties. BBB doesn't measure repair quality, but it's a strong signal of how a shop handles the business side: estimates, timelines, supplements, and making things right when something goes wrong. ### Aluminum & Tesla-Capable Proper aluminum body repair requires a separate, dust-isolated work area with dedicated aluminum-specific tools — steel contamination is a structural failure waiting to happen. Our aluminum bay handles F-150, Tesla Model 3/Y/S/X, BMW, Audi, and other aluminum-intensive vehicles the way their manufacturers require. Honest Pricing ## WHAT COLLISION REPAIR COSTS Real ranges from work we've done this year. For budgeting only — your written estimate is always free — and if you want a ballpark before you even come in, our [free repair cost estimator](https://dgcollision.com/repair-cost-estimator/) turns these same tables into an instant range, no phone number required. | Damage Type | Typical Range | Notes | |---|---|---| | Minor Dents & Scratches | $300 – $800 | Sand, prime, refinish — same-day to 2-day turnaround. Paint still intact? [Per-dent PDR](https://dgcollision.com/services/dent-repair/) may skip refinish entirely. | | [Bumper Replacement & Paint](https://dgcollision.com/services/bumper-repair/) | $1,000 – $2,500 | New cover, brackets, sensors, and color-matched refinish. | | Fender & Door Panel Repair | $1,500 – $3,800 | Panel R&I, blend into adjacent panels, color match. | | Quarter Panel Replacement | $3,500 – $7,000 | Welded structural section. Includes blend into roof and door. | | Major Collision w/ Frame Work | $3,000 – $10,000+ | Computerized frame straightening, structural welding, alignment. | | Full Front-End Rebuild | $6,000 – $18,000+ | Often involves airbag replacement, ADAS recalibration. | Going through insurance? Your only out-of-pocket is typically your deductible — and we offer case-by-case deductible assistance, sized to the job and put in writing on your estimate. (For the Texas legal framework behind why that's allowed — and how to tell the honest version from the fraud version — see our [deductible guide](https://dgcollision.com/guides/do-i-have-to-pay-my-deductible/).) We handle the supplements, parts negotiations, and adjuster paperwork directly so you don't pay a dime more than necessary. ### NOW YOU'VE SEEN THE NUMBERS. Your written estimate is free — not "a ballpark," a real estimate. Deductible assistance on qualifying claims, insurance-direct, lifetime warranty. Insurance carriers we work with daily [State Farm](https://dgcollision.com/state-farm-body-shop-lewisville/) [GEICO](https://dgcollision.com/geico-body-shop-lewisville/) [Progressive](https://dgcollision.com/progressive-body-shop-lewisville/) [Allstate](https://dgcollision.com/allstate-body-shop-lewisville/) [USAA](https://dgcollision.com/usaa-body-shop-lewisville/) [Farmers](https://dgcollision.com/farmers-body-shop-lewisville/) [Liberty Mutual](https://dgcollision.com/liberty-mutual-body-shop-lewisville/) [Nationwide](https://dgcollision.com/nationwide-body-shop-lewisville/) [AAA](https://dgcollision.com/aaa-body-shop-lewisville/) [Travelers](https://dgcollision.com/travelers-body-shop-lewisville/) [Texas Farm Bureau](https://dgcollision.com/texas-farm-bureau-body-shop-lewisville/) [Tesla Insurance](https://dgcollision.com/tesla-insurance-body-shop-dfw/) [State Farm](https://dgcollision.com/state-farm-body-shop-lewisville/) [GEICO](https://dgcollision.com/geico-body-shop-lewisville/) [Progressive](https://dgcollision.com/progressive-body-shop-lewisville/) [Allstate](https://dgcollision.com/allstate-body-shop-lewisville/) [USAA](https://dgcollision.com/usaa-body-shop-lewisville/) [Farmers](https://dgcollision.com/farmers-body-shop-lewisville/) [Liberty Mutual](https://dgcollision.com/liberty-mutual-body-shop-lewisville/) [Nationwide](https://dgcollision.com/nationwide-body-shop-lewisville/) [AAA](https://dgcollision.com/aaa-body-shop-lewisville/) [Travelers](https://dgcollision.com/travelers-body-shop-lewisville/) [Texas Farm Bureau](https://dgcollision.com/texas-farm-bureau-body-shop-lewisville/) [Tesla Insurance](https://dgcollision.com/tesla-insurance-body-shop-dfw/) [See how your carrier’s claims process works →](https://dgcollision.com/insurance/) Under Texas law, you choose where your vehicle is repaired — not your insurer. We handle the entire claim either way. What Customers Say ## REAL COLLISION REPAIRS ★★★★★ After a rear-end collision my car looked brand new. They handled everything with my insurance and kept me updated the whole time. Best body shop in Lewisville. Sandra T. Flower Mound, TX ★★★★★ They fixed my Tesla Model 3 after a parking lot hit-and-run. Most shops won't touch Teslas but DG handled it perfectly. Paint match is flawless. Carlos M. Carrollton, TX ★★★★★ DG turned my totaled-looking Camry into a showroom car. Paint match was flawless, they handled my entire GEICO claim, and I had a loaner the whole time. Best shop in DFW. Marcus R. Lewisville, TX ★★★★★ Got T-boned at a four-way stop. DG straightened the frame, replaced the door, and recalibrated all my safety sensors. Drives exactly like before the wreck. James W. Denton, TX ★★★★★ The estimate was honest, the timeline was accurate, and the work was perfect. They even fought my insurance for an extra supplement when they found hidden frame damage. Kim Lewisville, TX ★★★★★ Second time using DG for a collision repair. First was my truck, now my wife's SUV. Both times they went above and beyond. Only body shop I'll ever use. David L. The Colony, TX ★★★★★ After a rear-end collision my car looked brand new. They handled everything with my insurance and kept me updated the whole time. Best body shop in Lewisville. Sandra T. Flower Mound, TX ★★★★★ They fixed my Tesla Model 3 after a parking lot hit-and-run. Most shops won't touch Teslas but DG handled it perfectly. Paint match is flawless. Carlos M. Carrollton, TX ★★★★★ DG turned my totaled-looking Camry into a showroom car. Paint match was flawless, they handled my entire GEICO claim, and I had a loaner the whole time. Best shop in DFW. Marcus R. Lewisville, TX ★★★★★ Got T-boned at a four-way stop. DG straightened the frame, replaced the door, and recalibrated all my safety sensors. Drives exactly like before the wreck. James W. Denton, TX ★★★★★ The estimate was honest, the timeline was accurate, and the work was perfect. They even fought my insurance for an extra supplement when they found hidden frame damage. Kim Lewisville, TX ★★★★★ Second time using DG for a collision repair. First was my truck, now my wife's SUV. Both times they went above and beyond. Only body shop I'll ever use. David L. The Colony, TX [Read all 500+ Google reviews →](https://www.google.com/search?q=DG+Collision+Center+Lewisville+TX+reviews) Just Had An Accident? ## WHAT TO DO AFTER A CAR ACCIDENT IN LEWISVILLE, TX Texas-specific checklist from a shop that handles these claims every day. Save this page — if you ever need it, you'll want it quickly. For the full playbook with Texas law details, photo checklist, and claim timeline, see our [complete After-an-Accident Texas guide](https://dgcollision.com/../../after-an-accident-texas/). #### Get to Safety & Check for Injuries If the vehicles are drivable and blocking traffic, move to the shoulder with hazards on. Call 911 immediately if anyone is hurt or if airbags deployed. In Texas you're legally required to report any accident involving injury, death, or over $1,000 in apparent damage. #### Call the Police — Always Even for minor crashes in Lewisville or Flower Mound, request an officer on scene. The police report (CR-3 crash report in Texas) is the single most important document for your insurance claim. Without it, the at-fault driver can change their story later. Call 911 for anything injury-related; for non-injury crashes use the Lewisville PD non-emergency line. #### Document Everything Before You Move Take photos of all vehicles from every angle, the road layout, traffic signs, skid marks, debris, license plates, and the other driver's insurance card. Get witness names and numbers. Screenshot the location on Google Maps. You can't over-document — these photos win disputed claims. #### Exchange Info — But Don't Admit Fault Exchange driver's license, insurance card, license plate, and phone number with the other driver. Be polite but do not say "I'm sorry" or discuss fault — in Texas that can be used against you even if the crash wasn't your fault. Let the police and adjusters determine liability. #### Get a Tow to a Shop You Choose The tow truck driver at the scene often works on commission from specific shops — don't let your car be towed somewhere you didn't pick. Under Texas law you choose your repair shop, not your insurer and not the tow company. Call us at (972) 219-0864 anytime 24/7 and we'll arrange the tow to our Lewisville shop ourselves. #### File Your Insurance Claim — Then Call Us Call your insurance carrier within 24-48 hours to open the claim. When the adjuster asks where the vehicle is being repaired, say: "DG Collision Center, 693 Metro Park Cir #20, Lewisville, TX". That one sentence locks in your choice. From there we handle the claim, supplements, and parts negotiation directly with your adjuster — you don't chase calls. Not sure what to do next? We'll talk you through it over the phone, no obligation. Common Collision Repair Questions ## COLLISION REPAIR FAQ **Q: How long does collision repair take?** A: Light cosmetic damage: 2–4 days. Typical bumper-and-panel repair: 5–7 business days. Major collision damage requiring frame straightening or structural welding generally runs 2–3 weeks. We text photo updates throughout the repair so you always know where your vehicle stands. If parts are backordered we tell you immediately and coordinate a rental in the meantime. (Our [DFW collision repair timelines guide](https://dgcollision.com/guides/how-long-does-collision-repair-take/) covers the process end to end and what actually stretches a repair.) **Q: Will my car be the same after collision repair?** A: Yes — when the work is done correctly. Our I-CAR Gold Class technicians use computerized frame measuring (Blackhawk Korek + Hein-Werner SHARK), follow OEM repair procedures, and run pre- and post-repair diagnostic scans to restore your vehicle to factory specifications. We also recalibrate every ADAS system — lane-keep cameras, blind-spot sensors, parking sensors, adaptive cruise — before delivery so your safety systems work exactly as the manufacturer designed. **Q: Do I have to use my insurance company's preferred shop?** A: No. Under [Texas Insurance Code §1952.301](https://dgcollision.com/guides/insurance-recommended-body-shop/), you have the legal right to choose any licensed collision repair facility. Insurers steer customers to network shops because those shops have agreed to repair vehicles at the insurer's rates — which often means cutting corners on parts or labor. We work for you, not the insurance company. Just tell your adjuster: "I want my vehicle repaired at DG Collision Center, 693 Metro Park Cir #20, Lewisville, TX." We handle the rest. **Q: What if my car is totaled?** A: If your insurer declares the vehicle a total loss, we provide written documentation including pre-loss value comparables to support your claim and ensure you get a fair settlement. If you disagree with the total-loss determination, we can write a repair estimate to challenge it. In some cases, customers choose to keep the vehicle and have us repair it after settlement — we'll walk you through every option honestly, including the long-term implications of a salvage title. **Q: Do you offer loaner cars during collision repair?** A: Yes. We provide free loaner cars for customers whose vehicles are in for collision repair, subject to availability. We also coordinate directly with Enterprise for rental vehicles if your insurance policy includes rental coverage. Either way, you will not be left without transportation while we work on your car. Just ask your estimator to confirm loaner availability when you book your repair. **Q: What's the difference between collision repair and auto body repair?** A: In day-to-day use the terms overlap, but technically auto body repair covers any cosmetic or structural work on a vehicle's body — dings, paint, rust, bumper scuffs — including wear-and-tear damage that has nothing to do with an accident. Collision repair is the subset of auto body work specifically tied to a crash: impact damage, frame straightening, airbag system service, sensor recalibration, and the insurance side of the claim. DG Collision Center handles both, but our specialty since 1978 has been collision repair — including the heavy structural and electronic work most general body shops in Lewisville don't touch. **Q: Can I drive my car after a collision?** A: Sometimes — but verify before you do. Don't drive if any of the following are true: airbags deployed, the car pulls hard left or right, you hear grinding from a wheel, fluid is leaking onto the ground, headlights or taillights aren't working, the hood won't latch, or any tire is rubbing the fender. Even if the car looks drivable, hidden frame or suspension damage can make it unsafe at highway speed. When in doubt, call us at (972) 219-0864 and we'll send a tow truck — 24/7 anywhere in DFW. Free safety inspections for any vehicle towed in. **Q: How do I know if my frame is damaged?** A: Some signs you can spot yourself: the car pulls to one side on a flat road, uneven gaps between body panels (especially the doors and hood), the steering wheel sits crooked when the wheels are straight, tires wear unevenly, or you hear creaks and pops when turning. But the only way to know for sure is a computerized frame measurement — pulling factory dimensions and comparing them to your vehicle's current measurements down to the millimeter. We do this on every collision-damaged vehicle that comes through DG, free of charge, even if you only need a written estimate. Visual inspection alone misses most frame damage. **Q: Will a collision affect my car's resale value?** A: Yes, to some degree — but the quality of repair matters more than the fact of damage. Collision history becomes part of your vehicle's record and shows up on [Carfax](https://www.carfax.com/) and AutoCheck reports. Dealers and private buyers see it. The value impact depends on severity: a repaired bumper has almost no impact; a frame-straightened major collision can reduce trade-in by 10-25%. Using OEM parts, following OEM repair procedures, and getting pre/post diagnostic scans (all of which we do) minimizes the diminished value. If you want to pursue diminished value from the at-fault driver's insurance, keep every piece of repair documentation — we'll provide detailed records. **Q: What's the difference between repair and replacement for collision-damaged parts?** A: Depends on the part and the severity. Cosmetic panels (doors, fenders, hoods, bumper covers) can often be repaired if damage is limited — straighten, fill, sand, refinish. Structural components (frame rails, A/B/C pillars, rocker panels) follow OEM "repair vs replace" tables — the manufacturer specifies whether a given panel can be sectioned/welded or must be replaced in full. Safety-critical components (airbags, crash sensors, seatbelt pretensioners) are always replaced, never repaired. We follow OEM procedures, not what saves the insurance company money. **Q: Do you repair Tesla, aluminum, and electric vehicles?** A: Yes — we run a dedicated aluminum bay separate from our steel work to prevent cross-contamination, and we hold training for EV-specific safety protocols (high-voltage battery handling, disconnection procedures, thermal monitoring). Tesla Model 3/Y/S/X, Ford F-150 aluminum-body trucks, BMW mixed-material vehicles, and other EVs and aluminum-intensive cars need this specialized setup — not every shop in DFW has it. We do. **Q: Is detailing included with collision repair?** A: Yes — every collision repair includes a free full interior and exterior detail at pickup. Full interior vacuum, upholstery and carpet cleaning, dashboard and trim wipe-down, window cleaning inside and out, full exterior hand wash, hand-polish of the repaired panels, and tire dressing. Roughly a $200-$300 detailing value included in every job at no additional charge. You drive away with a vehicle that looks showroom-new, not just repair-new.