RAM BODY SHOP LEWISVILLE, TX
Ram 1500, 2500, 3500, chassis cab, ProMaster — the trucks that turned hardware into an identity. Aluminum hood and tailgate on a steel cab, RamBox bins built into the bed rails, a 60/40 swing-away tailgate, air suspension in the corners — and a repair done right prices that hardware, not just the sheet metal. Factory procedures, genuine Mopar parts argued in writing, calibration in-house, free loaner, written lifetime warranty, direct billing.
DG Collision Center repairs Rams to the factory book — and treats Ram’s hardware catalog as the point, because Ram made the half-ton a hardware story: an aluminum hood and tailgate on a steel cab (two disciplines, one truck), RamBox storage built into the bed rails (a bedside hit is a system repair, not a skin), a 60/40 multifunction tailgate that’s a mechanism with hinges and latches, and the only half-ton rear coil or air suspension — whose ride-height sensors get verified after every collision. Genuine Mopar parts argued for in writing under Texas Insurance Code §1952.301, calibration and scans in-house, HD frames measured within 1mm. Direct billing to every carrier; your out-of-pocket is your deductible, once.
- Aluminum where you’d least expect it — the 1500’s hood and tailgate are aluminum since 2019; both go to the isolated aluminum bay, and both are exactly where hail and backing hits land.
- A RamBox bedside is not sheet metal — lids, locks, lights, and drains live in those rails. Documented at blueprint so the claim pays for the system.
- The multifunction tailgate is a machine — 60/40 doors swinging 88 degrees on their own hinges; a minor-looking hit can bind it. Function-verified before delivery.
- Coils and air in the rear — unique among half-tons; ride-height sensors and corner components get checked after every impact, not assumed.
- HD trucks live on the frame bench — gooseneck jackknifes and hard pulls get measured within 1mm of spec, with printed proof.
- Mopar parts have legal backup — Texas Insurance Code §1952.301 bars insurers from dictating parts by brand, type, or condition. We make that argument for you.
The Hardware Truck — And Why That Changes The Estimate
Ram earned its DFW territory by out-optioning everybody: coil springs where the others ran leaves, lockable RamBox bins where the others had bare rails, a tailgate that swings like barn doors, air suspension that kneels to load. Drive I-35E on any weekday and the proof is everywhere — work-spec 2500s dragging goosenecks, Rebels on school runs, ProMasters making deliveries. All of that hardware is exactly why a Ram estimate written lazily costs the owner money: price a RamBox bedside like plain sheet metal, or a multifunction tailgate like a stamped panel, and the claim quietly shorts the truck.
Start with the materials: since the 2019 redesign, the 1500’s hood and tailgate are aluminum on an otherwise steel truck — and those are precisely the panels hail and backing hits love. Aluminum can’t share tools or airspace with steel work, so those panels run through our isolated aluminum bay while the steel cab and bedsides get conventional repair. Then the hardware layer: RamBox rails carry lids, locks, lighting, and drains; the multifunction tailgate is a 60/40 pair of doors on their own hinges and latches; the available air suspension puts ride-height sensors in the corners that an impact can knock out of spec while the paint still looks fine. Every one of those systems gets documented at blueprint and verified before delivery.
Round it out with driver-assist calibration — windshield camera, grille radar, rear-corner blind-spot — and the frame bench that every jackknifed HD visits before anyone talks repair, and you have the Ram case. One honest note: the hail repair pictured below is a customer’s pickup, not a Ram — the truck-hail process is the point, and on a 1500 it runs with aluminum-hood technique on top.
The Lineup
EVERY RAM, AND ITS QUIRKS
Six models and two hardware systems that change the estimate — each with its own repair personality.
Ram 1500
Aluminum hood and tailgate to the aluminum bay, steel cab conventional — plus rear coils instead of leaves, and air suspension whose ride height gets verified after every hit.
Ram 1500 Classic
The previous body that kept selling for years — still all over DFW driveways. Simpler skin, same documentation discipline, and parts availability we navigate through Mopar channels.
Ram 2500 & Power Wagon
The gooseneck-and-jobsite workhorse — bed-side creases, backing hits, mirror strikes. Power Wagons add winch fascias and trail hardware to the parts conversation.
Ram 3500 & Chassis Cab
The heavy end of the fleet — dually fenders, service bodies, and frames that get measured on the bench within 1mm after hard pulls, with printed proof.
Rebel & TRX
The off-road end of the badge — flared fenders, unique fascias, and skid-plate checks after trail duty. The supercharged TRX is out of production, which makes clean ones worth repairing right.
ProMaster
DFW’s delivery workhorse — tall-body corner scrapes, door and rocker damage, and fleet downtime that costs real money. Free loaners and direct billing keep the route running.
RamBox & Multifunction Tailgate
Not models — hardware. Bedside and tailgate hits on equipped trucks become system repairs with their own parts lists, documented at blueprint and function-verified at delivery.
Air-Suspension Trucks
Height sensors and corner components can leave spec while the paint still looks fine. Every air-equipped Ram leaves here with ride height checked, documented, and verified.
Ram Paint, By The Code
Ram makes the paint code easy to find: it’s on the driver’s door-jamb certification label after the letters PNT. What the code doesn’t tell you is the system behind it — Ram’s best-sellers split between honest fleet solids and deep “Crystal Pearl” colors whose pearl layers punish shortcuts the same way every three-stage system does.
Whatever the label says, the process is the same spectrophotometer-and-sprayout discipline — read the actual panel, prove the mix on a card, and blend into the adjacent panel so there’s no edge for the Texas sun to find.
The Ram Repair, By The Book
Five steps, none optional — and on a Ram, step three is where lazy estimates fall apart:
1 — The Factory Procedures Come First
Every repair starts in the published factory collision procedures for your exact model and year. Where the book says replace instead of repair, that’s what happens — and on HD trucks that have dragged a gooseneck sideways, the frame conversation starts with measurement, not opinions.
2 — The Right Discipline For Each Panel
The 1500’s aluminum hood and tailgate go to the isolated aluminum bay with aluminum-only tools; the steel cab, doors, and bedsides get conventional repair. One truck, two disciplines, routed correctly — because steel dust embedded in aluminum causes corrosion that surfaces months later.
3 — Blueprint The Hardware, Not Just The Sheet Metal
Full disassembly, every hidden finding photographed and itemized into one documented supplement — including Ram’s hardware catalog: RamBox lids, locks, lights, and drains on a bedside hit; the multifunction tailgate’s hinges and latches on a rear hit; ride-height sensors after a corner impact. The supplement process pays for what’s found — if it’s documented.
4 — Genuine Mopar Parts, Argued In Writing
On structural and safety components we push genuine Mopar parts and put the argument to the adjuster in writing. Texas Insurance Code §1952.301 bars insurers from limiting coverage by the brand, type, kind, age, vendor, supplier, or condition of parts — that fight is ours to have, not yours.
5 — Calibration And Scans, In-House
Pre- and post-repair scans run on every job, and Ram’s driver-assist hardware — forward camera at the windshield, adaptive-cruise radar behind the grille, blind-spot radar at the rear corners — gets recalibrated in-house, with air-suspension ride height verified where equipped. Documentation goes in your delivery file.
Real Results
TRUCK HAIL, COUNTED AND REPAIRED
Drag the slider. A customer’s pickup roof after severe North Texas hail — counted dent-by-dent under PDR lighting, repaired without repainting, billed direct to the carrier. Not a Ram, and we won’t pretend otherwise — the truck-hail process is the point, and on a 1500 the aluminum hood gets its own technique.
Before
After
Pickup Roof PDR — Severe Hail
Counted under PDR lighting, billed direct — deductible once, factory paint preserved
Ram Hit? Hailed On? Send Photos.
Text a few photos with your year, model, and options — RamBox, air suspension, and tailgate type all matter to the number. We’ll answer with a realistic range, usually within minutes during shop hours.
Common Questions
RAM REPAIR FAQ
Free · No Obligation
START YOUR RAM REPAIR
Tell us which Ram you drive — options included — and what happened. We’ll call back with the real number and next steps.
Prefer to talk now? Call (972) 219-0864 · or text us photos
Ram, Ram 1500, Power Wagon, TRX, Rebel, ProMaster, RamBox, Mopar, and Cummins are trademarks of their respective owners, including Stellantis N.V. and Cummins Inc. DG Collision Center is an independent repair facility and is not affiliated with, sponsored by, or endorsed by Stellantis, Ram, or their dealers. References are for factual identification only.