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STATE FARM CLAIM? THE SHOP IS YOUR CHOICE.

Yes — we repair State Farm-insured vehicles every week. Direct billing to State Farm, teardown-documented supplements, in-house ADAS calibration, free loaner cars, written lifetime warranty. And the choice to bring it here is protected twice over: by Texas Insurance Code §1952.301, and by State Farm’s own claims guidance, which says you’re free to choose a shop outside its network.

TL;DR

You do not have to use a State Farm Select Service shop in Texas. Texas Insurance Code §1952.301 bars insurers from requiring a repair facility, and State Farm’s own guidance says you may choose a shop outside its network. DG Collision Center — an independent Lewisville shop — bills State Farm directly, documents supplements at teardown, provides a free loaner for the whole repair, and backs the work with a written lifetime warranty. Your out-of-pocket: your deductible, once.

  • Select Service is optional — a recommendation network, never a requirement, per State Farm’s own guidance and Texas law.
  • Photo estimates are opening numbers — hidden damage is documented at teardown and billed to State Farm through supplements.
  • Free loaner car from our 50+ fleet for the full repair, rental coverage or not.
  • Written lifetime warranty on workmanship and paint, for as long as you own the vehicle.
  • You pay the deductible once — State Farm pays the approved balance directly to us.
Start My State Farm Repair Select Service, Explained Honestly
State Farm billed direct — you pay the deductible only
Supplements documented at teardown & negotiated for you
50+ free loaner cars · written lifetime warranty
4.9★ · 500+ Google reviews · since 1978
Rear-end collision repair completed at DG Collision Center in Lewisville TX for an insurance claim billed direct to the carrier

Reviewed by Shah Jiwani · Owner, DG Collision Center Updated I-CAR Gold Class · PPG Certified

How State Farm Claims Work At An Independent Shop

If you’re insured with State Farm and just got hit — or hailed on — the process at DG is simple: open your claim with State Farm, hand us the claim number, and we run everything from there. We bill State Farm directly, document the full damage at teardown, submit the supplements their first estimate always needs, and deal with the adjuster so you don’t have to. Your out-of-pocket is your deductible; the claim pays the rest to us.

The only real difference from using a network shop is who the shop answers to. Network shops sign agreements with the carrier and get scored by the carrier. We’re independent — our only scorecard is the 500+ Google reviews from the people whose cars we fixed, and our warranty runs from us to you in writing, for as long as you own the vehicle. Same claim, same deductible, different loyalty.

Insured with GEICO instead? The GEICO claims page covers their process. Everything on this page applies to collision and hail alike — and if you’re still deciding whether to file at all, our rates guide and keep-the-check guide cover that math honestly before you commit.

What Select Service Is — And What It Isn’t

What it is: Select Service is State Farm’s network of repair shops that sign agreements with the carrier. The program has real conveniences — State Farm pays those shops directly, backs the work with its program warranty, and its shop locator ranks them by State Farm’s own performance scores. If you choose one, the process is smooth. This page isn’t here to tell you the network is bad.

What it isn’t: a requirement. State Farm’s own claims guidance states that only you can authorize repairs and that you’re free to choose repairers outside its network — and in Texas, Insurance Code §1952.301 makes that a legal right no adjuster can override. The claim pays the same either way: covered damage is covered damage, at a network shop or at ours.

The honest trade-off to understand: network shops answer to two customers — you, and the carrier that scores them and sends them volume. An independent shop answers only to you. When a repair needs one more OEM part, one more blend panel, or one more calibration than the estimate allowed, whose incentives do you want deciding? That’s the whole question, and our answer since 1978 has been to stay independent, document everything, and let the supplement process pay for the complete repair. If an adjuster leans on you anyway, our shop-choice guide has the exact scripts and responses.

Your State Farm Claim, Step By Step

Claim Stage
What State Farm Does
What We Do
1. File the claim
App, website, or your agent — you get a claim number
Nothing yet — or call us first for a free estimate to see if filing even clears your deductible
2. First estimate
Commonly written from photos you submit — visible damage only
Treat it as an opening number; schedule your drop-off and loaner
3. Teardown
Waits on documentation
Full teardown and blueprint: every hidden part photographed, itemized against OEM procedures
4. Supplement
Adjuster reviews and approves — typically 2–5 business days per cycle
One comprehensive, photographed supplement submitted direct; we handle every follow-up call
5. Repair & delivery
Pays the approved total, minus your deductible, direct to the shop
Repair, refinish, post-repair scan, in-house ADAS calibration, detail, delivery — with our written lifetime warranty

The stage that decides your experience is #3 — and it’s the one photo estimates skip entirely. Full teardown at drop-off is why our supplements get approved in one cycle instead of three, and why the completion date we quote actually holds. The details of that process live on our collision repair page and in the timeline guide.

Have A State Farm Claim Number Already?

That’s all we need. Call or text it over with a couple of photos, and we’ll schedule your drop-off, reserve a free loaner, and take the claim from here.

Call (972) 219-0864Call Us Now Text Your Claim Number

Common Questions

STATE FARM CLAIMS FAQ

No. Texas Insurance Code §1952.301 bars any insurer from requiring a specific repair shop, and State Farm's own published claims guidance says you are free to select repairers who don't have agreements with State Farm. Select Service is a recommendation network, not a requirement — the adjuster can suggest it, and you can still say "I'm using DG Collision Center in Lewisville."
Yes — we repair State Farm-insured vehicles every week: we bill State Farm directly, submit teardown-documented supplements, and handle the adjuster communication for you. We're an independent shop, not affiliated with or endorsed by State Farm — which means we work for you, not for the carrier's cost targets.
Yes — by us, in writing, for life. State Farm's program warranty applies at its network shops; at DG your repair carries our written lifetime warranty on workmanship and paint for as long as you own the vehicle, backed by a shop that's been in the same city since 1978. Ask any shop you're comparing to put its warranty in writing.
Not meaningfully. The first estimate may arrive via State Farm's photo process either way, and approvals move at the speed of documentation, not network status. We photograph everything at teardown and submit complete, itemized supplements — the format adjusters approve fastest. Most delays in any claim come from parts and approval cycles, which we manage the same way on every carrier.
No. Photo estimates price visible damage only; hidden brackets, absorbers, and calibrations get documented at teardown and paid through supplements on the same claim. On moderate-and-above repairs the final approved total routinely lands well past the first photo estimate. Bring us the estimate — we tear down, document, and bill State Farm for the difference directly.
Texas Insurance Code §1952.301 bars insurers from limiting coverage by specifying the brand, type, kind, age, vendor, supplier, or condition of parts. Estimates are often written assuming non-OEM parts, and the parts conversation gets resolved between your shop and the adjuster — we push for OEM on structural and safety-related components and tell you exactly what's going on your car.
The deductible is your policy's share of the claim, paid once — State Farm pays the rest of the approved repair directly to us. On qualifying claims, deductible assistance is legal on Texas auto repairs when it's done with honest billing, and our deductible guide explains exactly how that works. No surprise balance, ever.
Yes — our own fleet of 50+ loaner vehicles, free for the full duration of the repair, whether or not your State Farm policy carries rental coverage. If you do have rental coverage, you simply don't need to burn it.

Free · No Obligation

START YOUR STATE FARM REPAIR

Claim filed or not — tell us what you drive and what happened, and we’ll call back with the real number and next steps.

Prefer to talk now? Call (972) 219-0864 · or text us photos

State Farm® and Select Service® are registered trademarks of State Farm Mutual Automobile Insurance Company. DG Collision Center is an independent repair facility and is not affiliated with, sponsored by, or endorsed by State Farm. References are for factual identification only.

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